SALAM Shah Alam Specialist Hospital

I highly recommend giving birth here! My O&G, Dr. Azwa, provided excellent care throughout—from antenatal check ups to delivery. Everything went smoothly, and I’m so grateful to Salam Shah Alam. Thank you so much for the amazing care and support..please continue your great hospitality!

My VBac plan went well with Dr Azwa and her team. All procedures and options were well explained. ALHAMDULILLAH.
But I hope this hospital can improve its room facilities, especially for toilets and do pest control regularly since ants crawl on the bed and blanket.

I recently had pleasure of interacting with medical record department staff very welcoming and incredibly professional guided me through the process of applying for my medical report.

Thank you again for making my experience so positive.

Went for my URS Procedure . The team was good . Tq to Dr Rashid , Dr Shukor & Dr Izwah. Nurses in OT Room & Team are super owesome ( Nash , Lina , Ain , Shah and all the team ) Thank you for your treatment during my admission recently .

This review to express my dissatisfaction with the services I received at SALAM hospital on 1st January 2025. My experience during this visit was far below the standard I expected and caused me considerable distress.

Unfriendly Front-Line Staff
The front-line staff I interacted with were unfriendly and unprofessional. Their behavior was not only unhelpful but also frustrating, adding unnecessary stress to an already challenging situation.

Overpriced Charges
I was shocked by the high charges for the treatment I received. After being diagnosed with cat scratch disease, I was advised to either be admitted or take antibiotics for three days. I opted for the antibiotics but was only given one dose to be taken for 3 days, yet I was charged RM700. This charge seems exorbitant and unjustified.

Unsatisfactory Service Quality
The combination of unfriendly staff, lack of proper explanation of my treatment options, and the high charges left me feeling disappointed and undervalued as a patient. It is not acceptable to provide subpar service at such high costs.

I believe every patient deserves to be treated with respect, professionalism, and transparency. I kindly request that you:

Investigate the behavior of your front-line staff and take steps to improve their professionalism and attitude.
Review the charges applied to my case and provide a detailed breakdown to justify the RM700 fee.
Implement measures to ensure patients are better informed about their treatment options and associated costs in the future.
I hope you take this feedback seriously and take the necessary actions to improve your services.